Elevated Access Program
Affordable online counseling with supervised counselors-in-training for eligible clients ages 13 and older in Texas, New Mexico, Arizona, and Colorado.
Individual sessions: Jenny $30–$60 • Summer $35–$60. Review each counselor’s consultation, intake, and other service fees below. Your rate and availability are confirmed before care begins. Pro bono spaces depend on financial need and program capacity.
Apply for Elevated Access • Contact EHMH
Meet your counselors
Jenny and Summer are graduate counselors-in-training working under the supervision of Alexis McCray, Ed.S., LPC. They are not independently licensed counselors. Your consultation helps us explore fit, scheduling, and the support you need.
My Phan (Jenny), Counselor-in-Training
Jenny is pursuing her master’s degree in clinical mental health counseling at Palo Alto University. She is especially interested in supporting first- and second-generation immigrants navigating identity, belonging, and the relationship between family culture and the culture they grew up in. Drawing on her own experience as an immigrant, she brings cultural humility and a collaborative approach informed by person-centered, behavioral, and feminist counseling theories.
Jenny’s fees
Consultation: 15–30 minutes, $15, credited toward the first session.
Initial assessment / intake: 60–90 minutes, $30.
Individual counseling: 45 minutes, $30–$60 sliding scale.
Couples counseling: 90 minutes, $60.
Six-part group series: $150 paid upfront in full, or $25 per group session when paying separately.
Separate group-type rates: therapy groups $30, support groups $30, peer groups $25 per session. Confirm the selected group’s rate before enrolling.
Sliding scale: $30–$60, based on hourly earnings. Email EHMH to discuss your rate before starting.
Payment: An invoice will be provided and must be paid within 24 hours of the appointment. Debit or credit card payments are accepted.
Cancellations: Please give at least 24 hours’ notice. Late cancellations and rescheduling with less than 24 hours’ notice incur a $15 fee. No-shows incur a $20 fee. Exceptions apply for life-threatening emergencies or travel delays.
Refunds: Available when the counselor cancels because of her schedule. Refunds are not available when the client cancels or reschedules with less than 24 hours’ notice.
Summer Pace-Zhang, Counselor-in-Training
Summer studies clinical mental health counseling at Palo Alto University and has completed a year of training in Naropa University’s mindfulness-based transpersonal counseling program. She offers a collaborative, gentle approach to exploring emotions, strengthening coping skills, and working toward personally meaningful goals. She is especially interested in supporting minority youth and adults with trauma-informed coping and emotional regulation, drawing on acceptance and commitment, person-centered, and mindfulness-based approaches.
Summer’s fees
Consultation: 30–45 minutes, $25.
Initial assessment / intake: 60–90 minutes, $35–$60 sliding scale.
Individual counseling: 55 minutes, $35–$60 sliding scale.
Couples counseling: 55 minutes, $25–$60 sliding scale.
Groups: $20 per session, consistent across group types. Formats may include one-time, four-week, six-week, and twelve-week groups.
Sliding scale: Choose a rate within the listed range. Contact Summer by message or phone before the session to request an adjustment.
Payment: An invoice will be provided and must be paid within 24 hours of the appointment.
Cancellations: Please give at least 24 hours’ notice. Late cancellations and no-shows incur a fee of 50% of the session price.
Refunds: Available when technical difficulties prevent the session from taking place. Refunds are not available for no-call, no-show appointments.
These provider-specific payment, cancellation, and refund terms apply to Jenny’s and Summer’s services. Applicable New Mexico Gross Receipts Tax is disclosed before payment. Services and group offerings depend on availability, clinical fit, and supervisor approval.
How to get started
Apply. Complete the Counseling Services Waitlist Application with your contact details, location, and availability.
Discuss fit. EHMH reviews your application and contacts you when a suitable opening is available. The wait may last months; applying does not reserve an immediate appointment. We confirm your counselor, consultation fee, and next steps.
Prepare for care. Complete the required intake, telehealth, privacy, financial, and supervision disclosures before counseling begins.
Apply for reduced-cost counseling
You must be physically located in Texas, New Mexico, Arizona, or Colorado during sessions. Placement depends on clinical appropriateness, scheduling, and counselor readiness; applying does not guarantee immediate placement, a particular counselor, or free care.
Supervision and privacy
Counselors-in-training receive ongoing supervision. Their supervisor may review clinical documentation, treatment planning, safety concerns, and progress. You receive written information about your counselor’s status, supervision, and privacy practices before services begin.
EHMH is not an emergency or crisis-response service. Call or text 988 for 24/7 crisis support. For immediate danger, call 911.
For prospective counseling students
EHMH offers a fully virtual practicum or internship for qualifying master’s- and doctoral-level counseling students. University approval of virtual clinical work and supervision, a written placement agreement, appropriate liability coverage, and completed onboarding are required before clinical work begins.
Applicants provide a résumé, enrollment verification, university requirements and hour expectations, liaison contact details, agreements and evaluation forms, liability coverage, references, and availability. Accepted students also provide a headshot and short biography. Students may live outside the four client-service states when their location and proposed activities meet applicable requirements.
Training includes supervised clinical work, documentation, ethical decision-making, telehealth, communication, cultural responsiveness, and practice operations. Responsibilities reflect competence, university requirements, client needs, and supervisor approval. Students are expected to attend supervision, protect confidentiality, meet documentation deadlines, communicate professionally, and apply feedback. Specific client numbers or hours are not guaranteed.
Placement consultation: $50; payment does not guarantee acceptance. Fall applications close May 31; spring applications close October 31. Availability may close earlier when positions are filled.